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第一章 单元测试
1、
Which is not belong to tactical management?
A: profit
B: production
C: control
D: reducing cost
答案: control
2、
Which is not the guidelines to optimum number of milestones and degree of formality?
A: Diversity
B: Linkages
C: Criticality
D: Control
答案: Control
3、
Which is belong to ‘What gets measured, get done’?
A: Decision making
B: Planning
C: Control
D: Mission statement
答案: Mission statement
4、
An organisation should compare its sales from a product or service in a specified market to the sales earned by the entity with the largest market share, not the total sales in the market as a whole.
A:对
B:错
答案: 对
5、
Benchmarking is more useful for innovating rather than helping firms ‘catch up’.
A:错
B:对
答案: 错
第二章 单元测试
1、
Which is not the element of mission?
A: Purpose
B: Strategy
C: Control
D: Values and Culture
答案: Control
2、
Which is not the type of corporate objectives?
A: environmental
B: Public sector
C: Commercial
D: General
答案: environmental
3、
What are the ‘measures’ of whether or not those CSFs are being achieved?
A: Objectives
B: CSFs
C: KPIs
D: mission
答案: KPIs
4、
What indicates responsiveness of the business operating system as a whole?
A: Flexibility
B:Customer satisfaction
C: Productivity
D: Quality
答案: Flexibility
5、
A vision is oriented towards the future, to give a sense of direction to the organisation.
A:错
B:对
答案: 对
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